Welcome to Creative Resources Technology Group's Web Helpdesk portal.  This application is for the use of our registered clients.  All activity on this web portal is logged.

Creative Resources Technology Group is a professional services firm for which we bill for the services we render.  Charges include all services, research, training and consultations. All work will be billed at our standard fees in effect at the time the work is performed.  Parts, shipping and other incidental costs, including parking, travel and hotel costs will be charged directly to Client.  

An off-hours response fee (per Consultant agent) will be charged, in addition to the service rate, for all scheduled and emergency service outside of business hours Monday through Friday, 8:30 a.m. to 5:30 p.m. and on national holidays, per current rate sheet.  

Emergency, overtime and weekends will be surcharged an additional 50%  Appointments cancelled less than one business day before scheduled appointment will be charged a cancellation fee of $335.00.

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